Innovation with Purpose: Intrepid Travel Advances in Multi-Day Travel Technology with Kaptio Partnership

FOR IMMEDIATE RELEASE

[MELBOURNE, AUSTRALIA & REYKJAVIK, ICELAND; 23:00 GMT 06 FEB 2024] — Intrepid Travel, a global pioneer in adventure and responsible travel, proudly announces its strategic partnership with Kaptio, a leading end-to-end, multi-day tour management software company. Both Intrepid and Kaptio share a commitment to innovative, mission-driven technology that will shape the next generation of travel experiences.

Future-Proofing Intrepid’s Business

Intrepid Travel, coming off a record sales year in 2023, is embracing digital transformation as part of its ambitious growth strategy to cater to a travel-hungry world. As a certified B Corp, Intrepid is committed to balancing purpose with profit, with its mission to create positive change through the joy of travel. The partnership with Kaptio is a strategic decision to future-proof their business with robust, scalable technology. Kaptio’s platform, built on Salesforce, is designed to enhance operational efficiency, handling high-volume bookings and intricate, personalized itineraries.

Likewise, Kaptio is thrilled to partner with Intrepid to bring their reservation platform and e-commerce API to Intrepid’s global reach. Intrepid operates more than 1,000 trips globally, on all seven continents. Over the past year, the two companies have worked seamlessly to craft a partnership that focuses on developing solutions for the evolving landscape of travel technology and that meet Intrepid’s needs for responsible business.

Strategic Long-Term Partnership and Growth Opportunities

Both Intrepid and Kaptio are committed to a long-term partnership, aligning with Intrepid’s vision to expand into a billion dollar travel company. The collaboration is a response to the urgent need for technological advancement in the sector, transitioning from outdated systems to modern, efficient solutions.

“At Kaptio, we understand that true success lies in the tangible benefits our solutions bring to our partners,” says Viðar Svansson, Kaptio´s CEO. “With Intrepid, our goal is to simplify and modernize their operations in the backend, allowing them to focus on what they do best: creating unforgettable moments. We’re not just a vendor, but a strategic partner.”

Anu Karunatilaka, Chief Technology Officer at Intrepid continues: “By eliminating manual processes for our teams and streamlining routine tasks, we aim to enhance the overall booking and travel experience for our customers and are excited about the potential growth in both existing and new segments.”

Predicted Impact and Technological Leap

The Kaptio Travel platform is forecasted to increase online, direct, and repeat bookings for Intrepid. Ragnar Fjölnisson, Kaptio’s founder and Chief Strategy Officer, adds, “This partnership marks a significant technological leap in the travel industry, ensuring sustained innovation and adaptation for one of the world’s most ambitious travel brands.”

ABOUT INTREPID TRAVEL

Intrepid Travel is a world leader in sustainable experience-rich travel that has been taking travellers to discover the world’s most amazing places for more than 30 years. The company’s mission is to create positive change through the joy of travel. The company offers more than 1,150 trips on every continent and every trip is designed to truly experience local culture. With its own network of destination management companies in 26 countries, Intrepid has unique local expertise and perspectives. Globally renowned as a leader in responsible travel, in 2018 the carbon-neutral business became the world’s largest travel company to be certified B-Corp. Intrepid Travel is also the first tour operator with near-term science-based climate targets through the Science Based Targets Initiative. For more information download the company’s 2022 Annual Report and follow Intrepid on Facebook, Instagram, Twitter, TikTok or LinkedIn.

ABOUT KAPTIO

Kaptio is a leading multi-day travel software company, providing modern, flexible reservation technology solutions for some of the world’s biggest travel brands. With a focus on customer-centric innovation, Kaptio enables travel operators to achieve sustainable growth, streamline operations, and enhance overall customer experiences. Kaptio has customers across all continents of the world, and pride themselves on being a leading technology connector and community builder in the travel industry ecosystem. Follow Kaptio on LinkedIn and Facebook for up-to-date information.