Five challenges facing tour operators in 2017
International tourism continues to be one of the fastest growing economic sectors in the world, as evidenced by demand remaining…
Platform for leisure travel
Modern solution for mid-market and enterprise travel companies
All Your Customers
You and all your customers, together on one platform
One Buying Journey
A unified buying experience on all your selling channels
Take Salesforce Further
Sales, service, marketing, transformed on Salesforce
The #1 Cloud Leisure Travel Platform
Omni-channel Sales & Service
Built For Travel On Salesforce
It’s time to change. Customer buying has been reinvented. You need to sell smarter, launch faster and deliver error-free bookings to your customers. You need to sell the right products, at the right prices across any channel. You need process specific functionality to deliver better value, faster for your business. You need to bring all this together with customer data and engagement on Salesforce.
You need Kaptio Travel.
Kaptio Travel brings your customers and company together on one reservation platform for every product you sell and on every channel you sell, built on Salesforce.
powered by 
Times Have Changed
No More Legacy Systems. Innovate And Move Faster.
Kaptio Travel is the next generation reservation system for leisure travel that places your customer at the centre of everything. Powered by the Salesforce platform, it frees your travel business from legacy systems, equipping you to embrace new ways of working and transforming your travellers experience while delivering incredible operational efficiencies.
Software-as-a-Service For Leisure Travel
Designed To Be Scalable. Extendable. Powerful.
Kaptio Travel helps mid-market to enterprise sized tour operators and specialist holiday package providers. Through the intelligent application of data, we help solve travel-specific operational challenges.
Like Salesforce, Kaptio Travel can be extended by both clicks and code. System administrators can deliver amazing improvements and features in a matter of minutes with a few clicks, becoming instant heroes within your organisation. Advanced capabilities, customisations and screen improvements can be delivered by developers via new code, giving your business the ability to extend the application while remaining compatible with future Kaptio Travel releases.
Some of our customers
Your Travel Platform
For all products, all selling channels, for all your customers, all connected.
Accommodation
Manage, contract and sell hotels on request, free sale, block allotment or live availability via API feeds. Sell individually or as part of a dynamic or fixed package.
Cruise
Set up sailings and manage cruise inventory and packages with pre- and post-stay options, experiences, flights and insurance.
Car Rental
Sell car rental as part of your self-drive packages. Use contracted rates and free sale inventory or get live rates and availability via API feeds.
Rail & Transfer
Set up rail departures and manage inventory. Additional support for private and scheduled transfers.
Flights
Manage charters or scheduled flights from live API feeds. Sell as part of your dynamic package or as a single service.
Experiences
Offer experiences as part of a package or as optional components.
Kaptio Travel Platform
Easily manage your package setup, pricing and promotions. Receive enquiries and bookings via any selling channel. Detailed reporting on everything.
From the Kaptio Blog
Taking Salesforce For Travel Further
Kaptio Travel & Salesforce
Kaptio Travel provides end-to-end management of enquiries, proposals, reservations and travel operations, while at the same time helping travel businesses to manage their relationships with suppliers, travellers and resellers.
Depending on your business profile and needs, acquiring other Salesforce applications can provide huge strategic benefits in terms of simplifying processes, lowering maintenance and integration costs and getting more value out of your IT landscape.
About Our PlatformKaptio Travel
- Supplier Contracting
- Pricing & Packaging
- B2B Sales Management
- B2C Reservations & Operations
- Finance & Payment Tracking
Salesforce Service Cloud
- Case Management
- Call Centre Telephony Integration
- Live Chat Capability
- Social Media
- Omni-Channel Support
Kaptio Travel Platform/API
- E-commerce
- B2B Agent Portals
- Marketplace Distribution
- Supplier Connectivity
- Mobile Apps
Salesforce Marketing Cloud
- Email Marketing
- Social Web Marketing
- Mobile Marketing
- Journey Builder
- Personalised Content
