Global tourism is booming and continues to be one of the fastest growing economic sectors in the world. Today, there are plenty of online platforms within the travel industry, but many of these fail to offer specialised and personalised services that can provide unique experiences. As a result, providing an enhanced travel experience has become a niche market for tour operators.
This lack of a personalised service is the main reason why experts believe that almost half of all travel bookings will continue to come through offline channels by 2020, but at the same time, the industry is under enormous pressure to keep up with technological advancements to efficiently manage client expectations.
The challenges faced by the travel industry range from lack of visibility to working across multiple systems but thanks to the new generation booking and CRM platform, Kaptio Travel, you can now overcome the hurdles that have plagued the industry for years.
To find solutions to the challenges faced by tour operators, please fill out the form and get instant access to our in-depth travel industry blog.
Post written by Hulda Margrét Óladóttir