Travel Technology & CRM Specialists

Implement your new travel platform. Join our Managed Service on Salesforce.

With a comprehensive range of travel specific consultancy services, we can assist with developing, configuring and implementing the Kaptio travel agency CRM powered by Salesforce.

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We help build your technology roadmap to translate your strategic goals into specific planning, process and technological outcome.


Our qualified team of Travel Technology Consultants can support your path to success for implementing your new Reservation and CRM platform.


Need assistance administering the Kaptio Travel Platform? Subscribe to our Managed Service Programme and guarantee access to dedicated expert resources to help maintain your solution.

Solution Blueprint


Your business transformation journey begins with envisioning the future state of your business. Kaptio will partner with you to define a technology roadmap that translates your business objectives into strategic outcomes. Kaptio will also identify the specific value drivers that underpin and enable a best-in-class reservation and travel CRM platform.

What We Can Help You Achieve

Salesforce for travel best practices | Reservation platform and CRM visioning | Business and technology alignment | Solution architecture and requirement gathering | Transformation planning

Solution design documentation

Budget and timeline estimates

Tailor-made demos

Proof-of-concept system setup

Business transformation plan

Project organisation

Change management

Process workshops

System landscape review

“What is possible” demos

Product and pricing operations review

Inventory strategy review

Managed Services


Don’t want the overhead of monitoring and administering your Salesforce and Kaptio Travel setup? Get expert help with maintaining your solution by subscribing to Kaptio Managed Services. Customers who utilise our managed services report increased business agility and higher levels of satisfaction.  Kaptio empowers you to support more innovative uses of Kaptio Travel and Salesforce in your organisation.

What We Can Help You Achieve

Maintenance and ongoing evolution of your end-to-end solution | Internal training for IT and system support | Custom development and integration projects

Kaptio Travel and Salesforce coaching

Best practice guidance

Overflow admin/configuration tasks

Release and upgrade assistance

Visualforce and Apex development support

Custom API development and support

Integration development and support

Approval process and workflow setup

Template management and content components

Set up and maintenance of AppExchange solutions (Marketing Cloud, Marketo, Pardot, New Voice Media, etc.)

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Latest News

  • Future of Travel 2021

What does the future hold for travel in 2021?

June 22nd, 2020|

Tourism has probably been the worst affected industry since Covid-19 hit. The strict measures placed on travel limits have started to be lifted very slightly for essential travel, raising the question what does the future

Read Our Blog