Travel Booking System CRM

Next Generation Travel Agency CRM System from Kaptio Travel

Kaptio travel agency booking system is built on Salesforce and delivers a complete reservations and booking CRM for the travel industry

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Bespoke
Search

Pricing & Promotions

Payment
Integration

Reservation
Management

Omni-Channel
Sales

Live 2 Way
Connectivity

Reporting & Dashboards

Supplier
Contracting

Supplier Contracting

TRAVEL AGENCY CRM PROCUREMENT & SOURCING

  • Manage all aspects of supplier contracting for rates, commissions and inventory

  • Automate supplier engagement and provide access to bookings and passenger data on-platform

  • Get rates and submit bookings through API feeds with live supplier connectivity

  • Set up services with attributes and logic around pricing, booking fulfilment and financial reporting

  • Manage product content and media or get content via API feeds
  • Offer services in fixed or customisable packages or as single services
  • Set up services as on request, allotment, free sale, stop sale or live API feed

Omni-Channel Sales & Service

OMNI-CHANNEL TRAVEL AGENCY CRM

  • Provide a seamless customer experience through all your selling channels

  • Enable mobile and web self-service for customers and resellers

  • Open up new market and distribution channels in record time

  • Build behind-the-scenes processes tailored for each channel and offering types

  • Innovate with the Kaptio Travel Reservation System API for eCommerce, OTA distribution, mobile apps and white labelling

Live Connectivity

TRAVEL AGENCY CRM TO PUSH & PULL DATA

  • Support for fast and reliable connections to third-party suppliers and aggregation systems

  • Map your Kaptio Travel Reservation System suppliers to API endpoints for live booking confirmations

  • Connect to suppliers to search and book services that you have not contracted offline

  • Flexible integration framework that enables you to connect to any API feed in a matter of days

Reservation Management

TRAVEL BOOKING RESERVATION PLATFORM

  • Reservations for all business functions with comprehensive rules for various sales processes

  • Support for short and long haul tour operators, package resellers and accommodation wholesalers

  • Selling of tailor-made holidays as well as fixed or flexible pre-packaged itineraries

  • Support for proposal generation and reservations of escorted or private groups and series departures

  • Best-in-class document generation tools with support for personalised landing interactive pages

  • Comprehensive API support, enabling Kaptio Travel to be implemented within an existing system landscape

Payment Integration

TRAVEL BOOKING SYSTEM WITH PAYMENT GATEWAYS IN ANY CURRENCY

  • Kaptio Travel provides a payment integration framework specifically designed for the travel sector

  • Support for both hosted payment pages and PCI DSS Level 1 compliant payment API integrations

  • Payment support for pre-authorization and payment tokenizations for multiple vendors

  • Off-the-shelf integrations for Authorize.net, SagePay, Stripe, Altapay, AliPay available

  • Ability to integrate with payment gateways that support API integration

  • Support for multi currency and multi gateway setups

Pricing & Promotions

FLEXIBLE PRICING & PROMOTIONS TRAVEL BOOKING SYSTEM

  • Support for fixed-pricing and dynamic markup models based on contracted services

  • Set a fixed price for a package on one selling channel and a dynamic price for another

  • Use of live exchange rates with or without buffers to sell in different currencies or set currency specific prices

  • Support for complex accommodation occupancy, supplements and reductions pricing

  • Set up travel agencies using multiple commission schemes and tactical commission promotions

  • Manage tactical promotions, seasonal or early booking discounts, free nights or units

Reporting & Dashboards

TRAVEL BOOKING SYSTEM REPORTS & MOBILE DASHBOARDS

  • Get a real-time picture of your business at a glance with dashboards and dig deeper with reports

  • Simple drag and drop tools for filters, groupings and charts for immediate real-time views

  • Install the Salesforce1 mobile app and view your key business metrics from anywhere

  • Get a full picture of your business from marketing and sales to service, operations and finance

  • Integrate and push data to advance BI tools for slicing and dicing, prediction models and more

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Upcoming Events

Latest News

  • Kaptio nominated for 2 industry awards

Kaptio Travel Reservation software shortlisted for 2 awards

October 7th, 2019|Categories: Announcements, CRM, Kaptio Travel Platform, Travel Industry Insight, TravelCRM|Tags: , , , , |

Kaptio travel reservation software shortlisted for awards Kaptio travel reservation software for cruise, escorted tours and FIT has been shortlisted for two Technology awards in the Travolution competition for the tour and travel industry. We’re

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