TRAVEL BOOKING SYSTEM BUILT ON SALESFORCE 

Kaptio travel agency booking system delivers a complete
reservations & booking CRM for the travel industry

Bespoke
Search

Pricing &
Promotions

Payment
Integration

Reservation
Management

Omni-Channel
Sales

Live 2 Way
Connectivity

Reporting &
Dashboards

Supplier
Contracting

Supplier Contracting

TRAVEL AGENCY CRM PROCUREMENT & SOURCING

  • Manage all aspects of supplier contracting for rates, commissions and inventory

  • Automate supplier engagement and provide access to bookings and passenger data on-platform

  • Get rates and submit bookings through API feeds with live supplier connectivity

  • Set up services with attributes and logic around pricing, booking fulfilment and financial reporting

  • Manage product content and media or get content via API feeds
  • Offer services in fixed or customisable packages or as single services
  • Set up services as on request, allotment, free sale, stop sale or live API feed

Omni-Channel Sales & Service

OMNI-CHANNEL TRAVEL AGENCY CRM

  • Provide a seamless customer experience through all your selling channels

  • Enable mobile and web self-service for customers and resellers

  • Open up new market and distribution channels in record time

  • Build behind-the-scenes processes tailored for each channel and offering types

  • Innovate with the Kaptio Travel Reservation System API for eCommerce, OTA distribution, mobile apps and white labelling

Live Connectivity

TRAVEL AGENCY CRM TO PUSH & PULL DATA

  • Support for fast and reliable connections to third-party suppliers and aggregation systems

  • Map your Kaptio Travel Reservation System suppliers to API endpoints for live booking confirmations

  • Connect to suppliers to search and book services that you have not contracted offline

  • Flexible integration framework that enables you to connect to any API feed in a matter of days

Reservation Management

TRAVEL BOOKING RESERVATION PLATFORM

  • Reservations for all business functions with comprehensive rules for various sales processes

  • Support for short and long haul tour operators, package resellers and accommodation wholesalers

  • Selling of tailor-made holidays as well as fixed or flexible pre-packaged itineraries

  • Support for proposal generation and reservations of escorted or private groups and series departures

  • Best-in-class document generation tools with support for personalised landing interactive pages

  • Comprehensive API support, enabling Kaptio Travel to be implemented within an existing system landscape

Payment Integration

TRAVEL BOOKING SYSTEM WITH PAYMENT GATEWAYS IN ANY CURRENCY

  • Kaptio Travel provides a payment integration framework specifically designed for the travel sector

  • Support for both hosted payment pages and PCI DSS Level 1 compliant payment API integrations

  • Payment support for pre-authorization and payment tokenizations for multiple vendors

  • Off-the-shelf integrations for Authorize.net, SagePay, Stripe, Altapay, AliPay available

  • Ability to integrate with payment gateways that support API integration

  • Support for multi currency and multi gateway setups

Pricing & Promotions

FLEXIBLE PRICING & PROMOTIONS TRAVEL BOOKING SYSTEM

  • Support for fixed-pricing and dynamic markup models based on contracted services

  • Set a fixed price for a package on one selling channel and a dynamic price for another

  • Use of live exchange rates with or without buffers to sell in different currencies or set currency specific prices

  • Support for complex accommodation occupancy, supplements and reductions pricing

  • Set up travel agencies using multiple commission schemes and tactical commission promotions

  • Manage tactical promotions, seasonal or early booking discounts, free nights or units

Reporting & Dashboards

TRAVEL BOOKING SYSTEM REPORTS & MOBILE DASHBOARDS

  • Get a real-time picture of your business at a glance with dashboards and dig deeper with reports

  • Simple drag and drop tools for filters, groupings and charts for immediate real-time views

  • Install the Salesforce1 mobile app and view your key business metrics from anywhere

  • Get a full picture of your business from marketing and sales to service, operations and finance

  • Integrate and push data to advance BI tools for slicing and dicing, prediction models and more

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