Cruise Operator Travel CRM & Booking Software

Salesforce, the world leader in CRM, is at the foundation of Kaptio Travel. Our end-to-end solution connects customer touchpoints, supplier products, team analytics, and overall operational processes in one central place for Cruise Operators.

Cruise Operator Travel CRM and Booking Solution

Salesforce, the world leader in CRM, is at the foundation of Kaptio Travel. Our end-to-end solution connects customer touchpoints, supplier products, team analytics, and overall operational processes in one central place.

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Solution Features Crucial to Cruise Operators

360° customer view

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Get a 360° customer view—from the first contact to quoting and booking to post-trip review

Manage your pipeline

Manage sales teams with busy customer pipelines by leveraging the power of Salesforce CRM

Drive repeat bookings

Drive opt-in campaigns to capture preferences and customer history for use with Marketing Cloud* (or other Marketing tools)

Content-rich itineraries

Increase conversions by building content rich online itineraries using our new Itinerary Builder

Kaptio Travel proved to be an extremely flexible system, with many more useful features than we had hoped for. Furthermore, Kaptio has been very helpful when it comes to adapting the system to our specific needs. Iceland Travel

Get in touch

+44 (0)20 3859 7331

Contact our friendly sales team today and get an assessment of how Kaptio can help you effortlessly scale your business.

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+44 (0)20 3859 7331

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10 John Street, London, WC1N 2EB

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Hlíðasmári 2, Kópavogur, Iceland

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Suite 200, 375 Water St, Vancouver, BC, Canada, V6B 5C6